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Print
job stuck in spooler xp |
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Removing stuck print jobs with Windows XP & 2000
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If you have a print job that is stuck in the printers que and you
have tried to cancel it but could not because it shows Deleting but
never does....
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If your printing over a Network then jump to this Bookmark
STEP 1
Remove any other pending print jobs in the printers que
until you are left with just the problem ones. Just click on
each print job and choose cancel!
If a print job in the que shows "deleting" but never
completes the command;
- Go to Start then choose Run
- Type " net stop spooler
" and press Enter
- Wait for the DOS window to open then close.
- Go to Start then Run & type "net
start spooler" press Enter
If this does not work Go To Step2
STEP 2
If that does not cancel the print job:
Your Windows XP spool directory is located at
C:\WINDOWS\SYSTEM32\SPOOL\PRINTERS
On a Windows 2000 machine the path is usually
C:\WINNT\SYSTEM32\SPOOL\PRINTERS
It will Usually will contain files looking like these:
FP00008
FP00008.SHD |
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There will be two files for each remaining print job. Just delete
these and reboot your computer. Your print queue should now be
cleared.
*** To delete the print files
type " del *.* " in the correct
directory and press Enter. * Make sure you are in the right path
i.e., C:\WINDOWS\SYSTEM32\SPOOL\PRINTERS
If that does not work
Go To Step3
If you are printing over the network, and cannot get the print job
to clear the que after the above steps:
Go to the computer that has the shared printer attached and
perform Steps 1 & 2
above.
If that does not work then go to the computer where the Print Job
was sent from and perform steps 1 & 2 on that computer.
If everything above did not work then
try this...
Step 3
If all of this does not work then run a disk check on the
computer that has the printer attached
- Go to Start then choose Run
- Type " CMD " and press
Enter
- Wait for the DOS window to open.
- Type " CHKDSK C: /R /F "
if C:\ is where your OS is installed!
- Answer Y for yes and press enter
- Reboot your computer and wait for the Disk Check to complete
Chkdsk is an acronym for check disk it is a Microsoft® utility designed
to check the integrity of your data on the computer's hard disk drive as
well as find and fix errors which could corrupt your data or program
files.
*On computers using Windows® XP and 2000, chkdsk is essentially a
replacement for scandisk which was used on Windows® '95, '98 and ME
versions.
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